PresentamatorPresentamator

Privacy Policy

We believe in transparency. Here's how we collect, use, and protect your information.

Last updated: May 29, 2025

Welcome to Presentamator

At Presentamator, we're committed to protecting your privacy and being transparent about how we handle your data. This privacy policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using Presentamator, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account Information: Name, email address, and profile information when you create an account
  • Content: Videos, presentations, and other files you upload for analysis
  • Communications: Messages you send us through support channels
  • Payment Information: Billing details for premium subscriptions (processed securely by our payment providers)

Information We Collect Automatically

  • Usage Data: How you interact with our service, features used, and performance metrics
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Analytics Data: Page views, session duration, and user behavior patterns
  • Log Data: Server logs, error reports, and security events
How We Use Your Information

We use your information to:

  • Provide Our Service: Process your videos, generate AI analysis, and deliver results
  • Improve Our Product: Analyze usage patterns to enhance features and performance
  • Communicate: Send important updates, security alerts, and support responses
  • Personalize Experience: Customize your dashboard and recommendations
  • Ensure Security: Detect fraud, prevent abuse, and maintain platform security
  • Legal Compliance: Meet regulatory requirements and respond to legal requests
Third-Party Services We Use

To provide our service, we work with trusted third-party providers. Here's what each service does and what information they may access:

AI Processing Services

  • Twelve Labs: Video analysis and AI processing
  • Replicate: Machine learning model hosting and inference
  • Hugging Face: Natural language processing and AI models

These services process your uploaded content to provide AI analysis. Your content is processed securely and not stored permanently by these providers.

Infrastructure & Hosting

  • Vercel: Web hosting and content delivery
  • Supabase: Database, authentication, and file storage

These services host our application and store your data securely with enterprise-grade security measures.

Analytics & Monitoring

  • PostHog: Product analytics and user behavior tracking
  • Google Analytics: Website traffic and usage analytics
  • Google Tag Manager: Tag and tracking management

These services help us understand how our product is used to improve your experience. Data is anonymized where possible.

Authentication

  • Google OAuth: Secure sign-in with your Google account

This service provides secure authentication. We only receive basic profile information (name, email) when you choose to sign in.

How We Protect Your Data
  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication requirements
  • Regular Audits: Security assessments and vulnerability testing
  • Data Minimization: We only collect and retain data necessary for our service
  • Secure Infrastructure: Enterprise-grade hosting with security certifications
  • Staff Training: Regular security training for all team members
Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Restrict: Limit how we process your information
  • Object: Opt out of certain data processing activities

To exercise these rights, please contact us at privacy@presentamator.com

Data Retention
  • Account Data: Retained while your account is active
  • Uploaded Content: Stored until you delete it or close your account
  • Analytics Data: Anonymized data may be retained for up to 2 years
  • Support Communications: Retained for 3 years for quality assurance
  • Legal Requirements: Some data may be retained longer if required by law

When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Adequacy decisions for countries with equivalent privacy protections
  • Certification schemes and codes of conduct
Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification for significant changes

Your continued use of our service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: